Pelham Research Optical - Site Terms

Pelham Research Optical Site Terms and Conditions of Sale

Any sale, quotation or use of the Pelham Research Optical Web Site is subject to the following terms and conditions, in addition to any term or condition specifically contained in an Pelham Research Optical quotation. By accessing, browsing or using the Pelham Research Optical web site, you acknowledge that you have read, understand and agree to be bound by these terms and conditions of sale.

Placing Orders & Payment:

All orders are Pre-Paid with Visa or MasterCard unless you have an established open line of credit. For quantity discounts or specific quotes please contact our sales department or visit our Request A Quote page.

Purchase Orders:

Pelham Research Optical accepts written and verbal orders with an established open line of credit. New customers must confirm their orders in writing and supply credit references.

Payment Terms:

Net 30 days from the date of invoice for customers with established lines of credit.

Security Statement:

The Pelham Research Optical policy is to provide the highest degree of credit card security by offering a secure ordering system which makes site shopping safe at


All prices listed for Pelham Research Optical products are in U.S. Dollars (USD). We reserve the right to change our prices without notice and refuse any order. All Pelham Research Optical goods are FOB New Hampshire, USA. Title passes to the customer on shipment and all customers are responsible for all freight charges and insurance charges as well as all taxes, if any.

Method of Shipment:

Pelham Research Optical normally ships to most USA & Canadian customers via UPS Ground service. Federal Express can also be specified and if you have a preference, please select when ordering. We will also be happy to ship overnight or 2nd day delivery via UPS or FEDEX at an increased charge if requested. Special handling, freight, taxes and insurance charges may also be added if appropriate. It is the Buyers responsibility to report any shipping errors or any damage during shipping within 7 days after delivery (must have the original packing material).

Delivery Time:

Please allow 3-5 days for shipment of all in stock products after receipt of payment. If a product is temporarily out of stock, we will provide an estimated shipping date via an e-mail order acknowledgement. Pelham Research Optical will do everything possible to meet our estimated shipping dates, however we cannot be held responsible for any consequential damage caused by a late delivery.

Product Specifications:

Every effort has been made to provide the most accurate product specifications listed within the Pelham Research Optical web site. However, Pelham Research Optical reserves the right to alter specifications at any time, if necessary.


Pelham Research Optical wants all customers to be satisfied that our products are of the highest quality. If you wish to return any of our products within 30 days of ordering, you must first obtain a RETURN AUTHORIZATION NUMBER (RMA #) before shipping the product back to us. Please contact us via e-mail at to obtain an RMA #. All returns must be carefully packaged to prevent damage in transit and must be labeled on the outside of the package with the RMA # issued by Pelham Research Optical. The customer is responsible for all returned freight charges. Pelham Research Optical reserves the right to hold back a 35% restocking fee on all returned products. Custom designed products or products damaged by the customer may not be returned.

Limited Warranty:

There is no warranty except where specifically provided herein: any other warranty, express or implied, including any warranty of merchantibility or fitness for any particular purpose, is hereby excluded. Subject to the limitations, exemptions and conditions set forth as follows: Pelham Research Optical LLC optical components are warranteed to perform within specifications. Purchaser agrees to notify Pelham Research Optical of any non-conformity in an optical component within 30 days after ordering. Warranty is limited to repair or replacement of any part sold by Pelham Research Optical that is defective in material or workmanship. Pelham Research Optical shall be released from any liability under this warranty for any optical component which in the sole discretion of Pelham Research Optical was modified, misused, abused, or not maintained in a proper manner. If any product sold shall prove defective, then the liability of Pelham Research Optical shall be limited to the price paid by the Purchaser for such product Pelham Research Optical shall in no event be liable for any loss of profit; nor shall it be liable for special or consequential damage arising from any sale of non-conforming products. Certain products may be subject to export controls and/or resale restrictions or regulations. Customer acknowledges that it is familiar with, and will comply with such export control and/or resale restrictions or regulations.

Site Terms of Use Revisions:

Pelham Research Optical may revise these site terms and conditions of sale by updating this posting. You agree that in the event any portion of these site terms and conditions are found to be unenforceable, the remainder of these site terms and conditions shall remain in full force and effect. By accessing, browsing or using the Pelham Research Optical web site, you agree to be bound by any such revisions of these terms and conditions of sale and therefore should periodically visit this page to determine the then current terms and conditions of sale to which you are bound.

Site Ownership, Contents and Use Restriction:

None of the Contents of the Pelham Research Optical web site may be copied, reproduced, down-loaded, displayed, recorded, republished or transmitted in any manner without the prior written consent of Pelham Research Optical or the applicable copyright owner of record. Any use of the Contents of this Site without the prior written permission of Pelham Research Optical, LLC is strictly prohibited.

United States Export Law & Compliance:

For all orders placed outside the United States, Pelham Research Optical LLC has Representatives that strictly adhere to all U.S. export regulations and are ITAR compliant. Please contact us for the name of the representative for your country.